- Daimler Truck Southern Africa (DTSA) celebrated and awarded top-performing network partners at their prestigious 2024 Dealer of the Year (DOTY) event, across seven categories and twelve awards.
- DTSA dealers and general distributors were acknowledged for their unwavering commitment and consistent performance in 2024, despite the commercial vehicle industry moving beyond the ordinary.
- Orbit Commercial Vehicles Cape Town secured the 2024 Overall Dealer of the Year title, following similar successes in 2021 and 2022.
The commercial vehicle industry has seen a complete shift in the market over the past year. Despite challenging market conditions, DTSA, along with its dealers and general distributors, successfully navigated the landscape to deliver great results. Under the very fitting theme “Moving beyond the ordinary”, DTSA hosted their 2024 Dealer of the Year (DOTY) event to reward and recognise excellence within their network on the 12th of April 2025.
Walking away as DTSA’s 2024 EliteClass winner and Overall Dealer of the Year was Orbit Commercial Vehicles Cape Town, which was also the title holder in 2021 and 2022. The Overall Dealer of the Year award is the most prestigious award at DTSA’s annual DOTY event, awarded to the dealer with the highest performance across various key performance indicators (KPIs), including meeting global dealer standards, performance targets, operational excellence, customer experience and compliance requirements. Orbit Commercial Vehicles Cape Town, as DTSA’s EliteClass winner, will represent DTSA at the exclusive Daimler Truck Overseas EliteClub event later this year. This prestigious event aims to honour and reward Daimler Truck’s top-performing partners globally.
Maretha Gerber, President and Group CEO of DTSA commented: “Orbit Commercial Vehicles Cape Town is a true example of a dealership that pursues excellence, constantly innovating, improving and exceeding expectations by truly understanding their customers’ needs. They do not aspire to be good, but to be the best, leaving their customers and stakeholders feeling valued and satisfied after every interaction. They set the benchmark.”
She continues: “Stars shine brightest in the darkest skies, and the DTSA dealers and general distributors truly showed resilience, dedication and commitment in 2024. Thank you to our network partners for their continued partnership and congratulations once again to all the winners across the various categories.”
“Daimler Truck Financial Services had yet another successful year in 2024. Thank you to our entire dealer network; we would not be able to achieve what we do without you. Congratulations to all the winners at the 2024 DOTY, and in particular, Ronnies Commercial Vehicles East London for being the Best Financial Services Dealer for FUSO Trucks in 2024, as well as Orbit Commercial Vehicles Cape Town for being the Best Financial Services Dealer for Mercedes-Benz Trucks and DTSA’s 2024 EliteClass winner and Overall Dealer of the Year.” Mike Honiball, CEO of Daimler Truck Financial Services South Africa.
All award categories and winners:
Best Retail Sales Dealer for the recognition of the dealer group with the consistent highest monthly target achievement on Retail Sales.
Mercedes-Benz Trucks Winner: New Vaal Motors Kimberley.
FUSO Trucks Winner: NMI Commercial Vehicles Durban.
Best Customer Service and Parts (CSP) Dealer for the recognition of the dealer with the consistent highest quarterly target achievement on parts sales and monthly service Customer Satisfaction Index (CSI).
Mercedes-Benz Trucks Winner: De Wit Motors Commercial Vehicles Ermelo.
FUSO Trucks Winner: Ronnies Motors Commercial Vehicles East London.
Best CSP & Overall Bus Dealer for the recognition of the Bus Dealer with the consistent highest monthly target achievement on Parts Sales and Service CSI as well as the Bus Dealer with the highest overall monthly target achievement on Retail Sales and CSP combined.
Mercedes-Benz Bus (CSP) Winner: Sandown Commercial Vehicles Bus Centre.
Mercedes-Benz Bus (Overall) Winner: Sandown Commercial Vehicles Bus Centre.
Best Export Partner for the recognition of the Export Partners with the consistent highest monthly target achievement on Export Sales and Parts Sales.
Mercedes-Benz Trucks Winner: Technica Industrial – Mozambique.
FUSO Trucks Winner: Naledi Motors Gaborone.
Best Daimler Truck Financial Services Dealer for the recognition of the dealer group with the consistent highest monthly achievement on Finance Penetration.
Mercedes-Benz Trucks Winner: Orbit Commercial Vehicles Cape Town.
FUSO Trucks Winner: Ronnies Motors Commercial Vehicles East London.
Best TruckStore Agent for the recognition of the TruckStore Agent with the consistent highest monthly sales to target achievement.
Winner: Orbit Commercial Vehicles Cape Town.
