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Latest News

Mercedes-Benz South Africa introduces a new Exclusive Care Service Plan

Itumeleng Garebatshabe
Last updated: April 4, 2025 15:34
By Itumeleng Garebatshabe
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  • Introducing PremiumDrive Exclusive Care: A New Era in Service Coverage.
  • PremiumDrive Exclusive Care service plan, offering a comprehensive 7-year/140,000 km service and maintenance plan.
  • Additional complimentary tyre and rim insurance when selecting PremiumDrive Exclusive Care.
  • Exclusive offers across the Mercedes-Benz Range.

Owning a Mercedes-Benz is knowing that every journey comes with something more. It’s that quiet confidence when you start the engine. It’s that reassurance that, no matter where the road leads, you’re backed by the very best.

But what if that feeling didn’t stop with the drive itself?

Mercedes-Benz South Africa proud to introduce the all-new Premium Drive Exclusive care service and maintenance plan, offering a comprehensive 7-year / 140,000 km contract that ensures peace of mind and unrivalled convenience for owners.

Introducing PremiumDrive Exclusive Care: A New Era in Service Coverage

We are thrilled to launch our new PremiumDrive Exclusive Care service and maintenance plan. This 7-year / 140,000 km service and maintenance contract is designed to provide long-term peace of mind for Mercedes-Benz owners, ensuring that their vehicles remain in peak condition for years to come. The PremiumDrive Exclusive Care plan covers a wide range of services, from regular maintenance to essential repairs, all while guaranteeing the highest level of care from authorised Mercedes-Benz technicians. Every repair is handled with genuine parts and expert maintenance, and when the unexpected happens, you’re never left without a solution-because true confidence lasts far beyond the road.

This new service and maintenance offering reflects Mercedes-Benz’s unwavering commitment to customer satisfaction and underscores our dedication to delivering an unmatched ownership experience which will also include the following benefits:

  • Roadside Assistance

Whether it’s a flat battery, lost keys, or something more serious? Whatever the issue, expert help is always a call away-24/7, wherever you are.

  • Mobility Services

Life shouldn’t stop when your car needs attention. Whether it’s a replacement vehicle or alternative transport, we’ll make sure you keep moving.

  • Stand By Me Services

Stranded late at night or in an unfamiliar place? If you ever feel unsafe while waiting for help, we’ll send security services to your location to be there with you until assistance arrives.

Over and above the mentioned benefits, customers who opt for the PremiumDrive Exclusive Care plan will also receive complimentary tyre and rim cover. Keep your journey smooth with comprehensive cover for tyre and rim repairs or replacements.

Over and above the innovative PremiumDrive Exclusive plan mentioned above, we are also offering a refined version of the popular 5-year Service & Maintenance plan, called PremiumDrive Comfort Care.

“At Mercedes-Benz South Africa, we are committed to creating Mercedes Moments that truly matter, especially during life’s unexpected and challenging situations. Our focus is always on delivering the highest customer relevance, offering peace of mind with every journey. That’s why we’re enhancing our service commitment with a new 7-year/140,000km service and maintenance plan offering—an upgrade that ensures your experience is one that far exceeds expectations.” Claudius Steinhoff Executive Director MBC & Co-CEO MBSA.

Enticing customer centric offers across the Mercedes-Benz Range

For a limited time, Mercedes-Benz South Africa is offering highly competitive offers on a wide selection of our most popular models, including the iconic A-Class, the sophisticated GLC, the dynamic C-Class, and opulent GLE SUV among others. These special offers provide customers with the opportunity to own a Mercedes-Benz at an exceptional value, without compromising on luxury, performance, or cutting-edge technology.

From the stylish Mercedes-Benz A-Class hatchback now from R10 499 p/m with up to Prime -2% as well as twelve months complimentary insurance or the elegant CLA from 12 199 p/m with up to Prime -1%. For the more adventurous the GLA offers the best of now from R11 599 p/m.

The locally produced C-Class also benefits from a refined offer as does its SUV counterpart the GLC which can be had from R16 299 on Agility Finance. For the executives out there looking for an adventure then it is undoubtedly the opulent GLE which should be considered.

Whether you’re looking for a compact car that delivers style and efficiency or a spacious SUV built for adventure, Mercedes-Benz has something for every driving preference. Customers can also enjoy flexible financing options, ensuring that owning a Mercedes-Benz is more accessible than ever before.

To celebrate the launch of the new service plans, Mercedes-Benz South Africa has prepared exciting offers for all fans of the three-pointed star, follow the links below to view these in more detail.

View their current offers as well as the above-mentioned Service and Maintenance Plans for more information.

“Our new 7-year / 140 000km maintenance and service plan redefines luxury in automotive care. It’s a testament to our dedication to exceptional customer experiences, offering peace of mind and reinforcing our commitment to innovation and customer loyalty.” Alexandra Boavida VP Sales and Marketing Mercedes-Benz South Africa.

“We are proud to offer our customers peace of mind with our new service and maintenance plan offerings—an upgrade that goes beyond expectations, ensuring that their Mercedes-Benz stays in top condition for longer.” Shania Govender General Manager Customer Services & Technical Operations.

Welcome to a new standard of care from Mercedes-Benz South Africa.

Please visit Mercedes-Benz South Africa for more information on a variety of our offers.

TAGGED:maintenance planMercedes-BenzMercedes-Benz South AfricaPremiumDrive Exclusive Care

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ByItumeleng Garebatshabe
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Itumeleng is the Managing Editor of The Auto Magazine. He is a tech and car enthusiast

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