With a proud legacy spanning over 17 years, UD Trucks Newcastle has established itself as a trusted name in commercial vehicle sales and aftersales support across northern KwaZulu-Natal. As part of the ETTC Group network, the dealership combines deep local expertise with the strength of a national footprint—delivering dependable solutions to transport operators across a wide and diverse region.
Serving a Growing Regional Network
Since opening its doors in 2009, the dealership has expanded its reach to serve key areas including Newcastle, Madadeni, Bergville, Winterton, Colenso, Dannhauser, Dundee, Glencoe, Ladysmith, Louwsberg, Nqutu, Paulpietersburg, Utrecht, Volksrust, Vryheid, and Pongola. This extensive coverage ensures that customers operating across rural, industrial, and logistics corridors have access to professional, reliable support close to where they do business.
Experienced Leadership, Trusted Expertise
A defining strength of UD Trucks Newcastle lies in its highly experienced leadership team. With decades of combined industry knowledge, the dealership is equipped to deliver both strategic direction and operational excellence through:
- Christo Le Roux, Dealer Principal and Sales Manager, bringing over two decades of experience, guiding the dealership with strong leadership and customer-focused sales expertise.
- Lohann Joubert, Service Manager, contributing more than 30 years of technical experience, ensuring efficient and high-quality workshop operations.
- Vanitha Sivparsad, Service Admin Manager, playing a critical role in maintaining seamless service processes and customer communication.
- Dawid Botha, Parts Manager, ensuring the consistent availability of quality parts, supporting both technicians and customers with efficiency and reliability.
Combined, the depth of their expertise translates into a dealership that understands the demands of the industry and consistently delivers solutions that customers can depend on.
Going the Extra Mile—Every Time
Customer commitment is not just a promise—it is a proven track record. A powerful example of this dedication is the dealership’s long-standing relationship with Saamstaan Voere, a valued customer that relies exclusively on the Newcastle team for vehicle maintenance and repairs.
When one of their vehicles broke down over 800 km from Newcastle—the team responded immediately. A technician travelled from Newcastle to the site to carry out repairs to get the vehicle back on the road as quickly as possible.
This level of responsiveness reflects a culture built on reliability, trust, and a willingness to go above and beyond—no matter the distance or challenge.
Delivering Aftersales Excellence
At UD Trucks Newcastle, aftersales service is a key driver of customer satisfaction. The dealership focuses on three critical pillars:
- Clear and consistent communication throughout the service process
- Quality workmanship that ensures long-term vehicle performance
- Maximising customer uptime, keeping businesses moving without unnecessary delays
Supported by UD Trucks standards and the broader ETTC network, customers benefit from a service experience that prioritises efficiency, transparency, and results.
A Vision for Sustainable Growth
Looking to the future, the dealership is focused on expanding its market presence while continuing to build strong, lasting customer relationships. Its goal is to become the preferred partner for commercial vehicle owners and operators across the region—trusted not only for their products, but for their consistent delivery of service excellence.
At the same time, the dealership remains committed to sustainable growth by investing in its people, maintaining strong operational standards, and continuously delivering value to their customers.
Your Partner in Performance
Whether supporting fleets across regional routes or responding to challenges wherever they arise, UD Trucks Newcastle stands ready to deliver dependable, professional support.
Customers can expect more than just service—they can expect a dedicated partner committed to keeping their operations running smoothly, efficiently, and without compromise.
